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Privacy Policy

1. Personal Data Controller

Reflekt Prague (operator of the website www.reflektlive.com) Registered office: [Insert your exact billing address/company registered office] E-mail: reflekteu@gmail.com

2. What data we collect 

We only collect data that you voluntarily provide to us, for example:

  • First and last name

  • E-mail address

  • Phone number

  • Billing and delivery details

  • IP address (automatically when visiting the website)

  • Other data you fill in the order, contact form, or newsletter

3. Purpose of personal data processing

  • We process your data for the purpose of:

  • Processing the order and delivering goods (clothing and accessories) or services

  • Communicating with you (e.g., regarding orders, complaints)

  • Fulfilling legal obligations (e.g., accounting)

  • Sending commercial communications and newsletters (only with consent)

  • Ensuring the security and functionality of the website

4. Legal basis for processing

  • We process your personal data on the basis of:

  • Performance of a contract between you and us (e.g., an order)

  • Your consent (e.g., newsletter)

  • Our legitimate interest (e.g., website security)

  • Fulfillment of legal obligations

5. To whom we transfer data 

  • We may transfer personal data to:

  • Carriers and payment services for the purpose of order execution

  • IT service providers and website administrators (e.g., hosting, e-mail)

  • Competent authorities in the event of a legal obligation

6. Data retention period

  • We retain your personal data for the time necessary to fulfill the purpose of processing, most often for the duration of the contractual relationship and thereafter for the duration of statutory periods (e.g., 10 years for accounting).

Your rights

  • You have the right to:

  • Access your personal data

  • Rectify inaccurate data

  • Erase data, if permitted by law

  • Restrict processing

  • Data portability

  • Object to data processing

  • Withdraw your consent to processing at any time

  • File a complaint with the Office for Personal Data Protection

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